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Product Quality Guarantee

Product Quality Guarantee

At Comfy Cavern we strive to offer only the highest quality products on the market and to work with customers to ensure complete satisfaction.

All items come with a manufacturer's warranty and specific warranty details for an item are available on each product page.

What if my product is damaged?

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, even damage to the box, you should make note of it when signing for delivery. If there is a damage on the package, you should not accept the delivery so that it can be sent back to the warehouse. We will assist you in exchanging your product or providing you with a full refund.

If you’re unable to open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt.  If your item(s) do arrive damaged, please send photos to and we will process an immediate replacement or refund (usually within 1 business day).

★Customer Reviews★

Let Our Customers Speak For Us!

1715 reviews
Osaki Alpina massage chair and Pizza ovens

Thank you for trying so hard to make it as smooth as possible, particularly with all the supply and shipping challenges of today. Looking to buy more form you.

Wine cellar cooler

Works Great!!!!

Svago ZGR Newton Mahogany & Dark Walnut Zero

Very comfortable, fully adjustable, and stylish! Everyone in the family loves it!


Beautiful humidor, controls humidity well, was easy to season and maintain. The only downfall is like just about every other humidor I don't think it holds the amount of cigars it's rated for.